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Privacy Policy

Last updated: June 4, 2026

WebFire Training LLC ("WebFire Training," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our learning management services.

Information We Collect

We may collect information that you provide directly to us, including:

  • Name, email address, phone number, and business contact details
  • Account credentials and property or organization information
  • Training records, course progress, and compliance documentation
  • Communications you send to us through contact forms or support requests

We may also automatically collect certain technical information, such as IP address, browser type, device information, and usage data when you interact with our platform.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our training platform and services
  • Manage user accounts and authenticate access
  • Track training completion and generate compliance reports
  • Respond to inquiries and provide customer support
  • Improve our website, services, and user experience
  • Send service-related notices and administrative communications

Information Sharing

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our platform, with your organization where applicable, or when required by law or to protect our rights and users.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices

Depending on your relationship with us, you may request access to, correction of, or deletion of certain personal information by contacting us. Organization administrators may manage trainee and staff records through the platform.

Contact Us

If you have questions about this Privacy Policy, please contact WebFire Training LLC through our Contact Us page.

Webfire Training

WebFire provides a high-quality online training, tracking and certification service specifically designed to meet the needs of the hotel industry.

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